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Frequently Asked Questions - Sending a Master Class video submission FAQ

How to Submit a Video for Christie to review and post in the Master Class Library as a Master Class

The great thing about this site is that you can get direct feedback from Christie Peery. You'll first need to upload a video so she can see what you are doing. You can use any camera or webcam, as long as you can eventually get the video into one of the formats we "understand." For now, we are allowing .mov (for Mac computer users), or .wmv (for Windows computer users). Since your video ultimately gets converted to Adobe Flash anyway, you can go ahead and convert it yourself and send us a .flv file if you like. Once you have recorded a video and are ready to send it, click on the SUBMIT VIDEOS button in the top navigation bar. The video will go into PPO's "queue" (a holding area). Christie Peery will review your video and post a video or written response in the Feedback Center (on the left navigation bar) under Master Class. Your video, paired with Christie Peery's response, will appear within the category you chose when you submitted your video. Once Christie Peery has posted a response, you'll get a notification on the right navigation bar under "MY PEERY PIANO".
If you have waited a long time, and the video doesn't complete uploading, there is a problem. To start over, the easiest way to do this is to simply click on your browser's "reload" button. That will clear the upload form and allow you to try again. Why did the file transfer not work? There could be many reasons, some of which may be related to Internet traffic or other connection issues. But it could also be something from your side. Here's some things to check: First, be sure the file size is no bigger than 50 MB. Here's how: On Mac, select the your video file ("single click" it), then type Command-i ("get info"). On Windows, "right click" your video file, then select "Properties."
Secondly, be sure the filename has either ".mov", ".wmv", or ".flv" at the end of the name. These are the most common video types and the only video formats we support. Also be sure your file name does not have any spaces or strange characters in it. Letters and numbers, the "underbar" character, and the "dash" character are fine. The total length of the file name should be 16 characters or less.
If you are still having problems, email our technical staff at email webmaster@peerypiano.com. We'll help you as quickly as possible.
Your video should not be much longer than 2 minutes unless Christie Peery has advised you otherwise. You should only send in the specific exercises Christie Peery called for in the lessons. Christie Peery will review every video submitted to her, so keep your submission to about 2 minutes. If you would like to showcase a longer video or solo/improv, post it as a "demo" video on your Student Page for everyone to enjoy. On demo videos you can play anything you like!